We’re here to help.
Whether you have a question about a drop, shipping, or just want to say hello, we are here for you.
1. Customer Support
For questions regarding your order, tracking, or product defects.
• Email: dmagus18@gmail.com
• WhatsApp / Phone: +91 88999 66122
• Operating Hours: Monday – Saturday: 10:00 AM – 7:00 PM (IST)
Please have your Order ID ready when you contact us so we can help you faster.
2. Response Time
We are a small, dedicated team. We aim to respond to all queries within 24–48 hours. If you message us on a Sunday or public holiday, we will get back to you on the next business day.
3. Collaborations & Business
Are you an influencer, artist, or stylist looking to collaborate with Dmagus? We are always looking for fresh energy.
• Subject Line: Please use “Collab Request – [Your Name]”
• Email: dmagus18@gmail.com
4. Location
Dmagus Studios
New Delhi, India
Updates to your FAQ Page (Contact Section)
If you want to make the FAQ section itself more robust regarding contact, use this:
How do I contact customer service?
The fastest way to reach us is via WhatsApp at +91 88999 66122. You can also email us at dmagus18@gmail.com.
I haven’t received a reply yet. What should I do?
We answer messages in the order they are received. sending multiple messages might push your query to the bottom of the queue. Please allow us 24-48 hours to get back to you!